As you are all aware, 2021 continues to deliver enormous challenges for our community and is constantly evolving. We are monitoring the current situation closely and working in accordance with the advice from the government agencies.
The health and wellbeing of our customers and staff remain our utmost priority. With this in mind, we have made the responsible decision that all Australian journeys departing prior to 30 November 2021 and New Zealand journeys departing prior to 17 December 2021 will be postponed. Journeys travelling after this date will be monitored closely and updates will be provided as the situation evolves.
Our dedicated team will be speaking with every customer directly to discuss their individual options moving forward. If you have booked through one of our travel agent partners, we will be in touch with them. These are unprecedented times and we are working in departure date order. Please be assured that we will do all we can to support you through this difficult time.
Whilst these are challenging times, we are confident that this too shall pass. With the support of our loyal customers and our dedicated tourism industry partners, we look forward to being able to assist you in making your holiday dreams come true. We are a proudly Australian-owned business that has been in operation for over 38 years and we stand together with you in this.
We really appreciate your patience, understanding and words of support during this time.
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