Bill Peach Journeys Group (BPJG) is a public company who’s primary role is to operate touring programmes for both the domestic and inbound market.
BPJG understands that privacy is important to you. We are bound by the Information Privacy Principles (IPP's) in the Privacy Act 1988 (Australia). If BPJG communicates with you by email, it is also bound by the Spam Act 2003 (Australia).
BPJG also strives to handle personal information in a manner which is consistent with the local privacy laws.
The types of personal information that we collect will depend on the nature of your dealings with us. For example, we may collect personal information directly from you when you:
In each case, we only collect the personal information that we need to carry out our specific functions. For example:
We need to collect personal information so that we can provide you with the publications or services you have requested, or so that we can carry out our travel business in accordance with our operational requirements. The particular purpose for which we collect personal information will either be explained when we collect that information, or will be obvious from the context in which it is collected. Under the IPP's, we must only use personal information for the particular purpose we collected it for, or for other purposes that are directly related to that purpose. If we want to use personal information for any other purpose we must obtain your consent. If we use your personal information to send you information by either email (including e-newsletters), or mail we will always give you an opportunity to "unsubscribe", and we will respect your wishes.
BPJG may disclose personal information to external service providers who help us operate our business (eg local tour operators, hotels). If BPJG engages external service providers, we require those contractors to comply with contractual privacy obligations that reflect BPJG's own strict privacy obligations under the IPP's.
BPJG takes security of personal information seriously. Most electronic records of personal information collected by BPJG are stored in databases are hosted on servers in Australia. Our IT systems are protected by appropriate IT security measures. If you do not live in Australia, and we want to store your personal information on servers that are located in Australia, we will generally ask you to consent to this at the time we collect personal information from you. If you don't want your personal information to be transferred to Australia, please don't provide us with your personal information. If you have dealt with BPJG in the past, and don't want your personal information stored in Australia, you can ask to be removed from our databases at any time (using the contact details at section 7 below). We also require our staff to ensure that paper records containing personal information are stored securely. BPJG’s personnel are bound by confidentiality obligations as a condition of their employment, and this extends to ensuring that personal information collected by BPJG is kept confidential.
In general on BPJG’s websites, IP addresses (the Internet address of a computer) are logged to track a user's session while the user remains anonymous. We analyse this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. We do not link your IP addresses to anything that identifies you. In those limited cases where session information is not anonymous, BPJG will provide notice of the practice and an opportunity to "opt out".
When we receive information about your session or about you, we may also use it for research or to improve our site and the services we offer you.
a) Online Security
BPJG strives to ensure the security, integrity and privacy of personal information submitted to our sites, and periodically updates its security measures in light of current technologies.
You need to be aware of inherent risks associated with the transmission of information via the Internet. BPJG cannot guarantee or warrant the security of any personal information you submit to our site. If you have concerns in this regard, BPJG has other ways of obtaining and providing information. Normal mail, telephone and fax facilities are available.
BPJG site may also be linked to websites operated by third parties. These links are meant for your convenience only. Links to third party sites do not constitute sponsorship or endorsement or approval of these sites. Visitors to those sites should refer to their separate privacy policies and practices.
By E-mail: firstname.lastname@example.org
By Post: PO Box 794
MASCOT NSW 1460
By Telephone: +61 2 8336 2990
Policy updated: November 2016